Description

About The Impact Group Founded in 1988 as a general agency, Impact services the retail automotive industry and supports those who do the same. The Impact Group’s innovative Fusion Menu application is designed to create a forward-thinking and interactive experience for the F&I manager and the customer, while still allowing for a very simple, very profitable, and very compliant F&I menu process. Custom-tailored to fit specific product information, dealership processes, and user needs, Impact’s offerings include the Fusion F&I menu and Impact Analytics reporting tool, certified DMS integration, e-rating, e-contracting, needs-driven sales tools, and legal compliance protection. Further, Impact takes great pride in a class-leading implementation and support process. The Impact Group also provides custom development services for dealer groups, OEM’s, third party administrators, and general agents. Currently, Impact works with over 500 dealers nationwide, countless general agencies, and an ever expanding list of administrators. For more information, please visit www.theimpactgroup.com. F&I Presentation Software Fusion™ puts a powerful set of software tools at the fingertips of F&I managers. The software counteracts your customer’s expectation for a high pressure sales pitch in the F&I office and creates a non-adversarial environment that allows the F&I manager to present your dealership’s aftermarket offerings on a more consultative basis. The client is greeted with an unexpected and low-key interview process followed by an informative product presentation that emphasizes the individual needs of the customer, dramatically increasing product penetrations and customer satisfaction. The closing phase provides the finance manager with compelling objection handling tools that can be utilized when necessary to further illustrate how your customer’s needs are satisfied by your products. Management Solutions The Fusion™ reporting system delivers the information you have always needed, but never had before. The effort put forth by the finance manager and the resulting quality of each presentation is available for your review on our website 24 hours a day, 7 days a week, or you can have them delivered right to your email inbox! For the very first time you will know whether the finance manager is offering all your available products, how long each presentation lasts, and how objections are being addressed. This provides significant insight so you can more effectively manage your F&I staff. Additionally, a signed waiver ensures your disclosure requirements are met and reduces or even eliminates your potential future compliance liability.