Description

Jeff Cowan’s Pro Talk is the Nation's #1 sales training and consulting firm for auto dealership service departments in the US and Canada. Jeff Cowan's Pro Talk focuses on helping dealership service departments increase their sales revenues, customer retention and survey scores through time tested and proven sales techniques. Pro Talk has visited over 2,500 automobile service drives in the United States and Canada, and was the first to offer side-by-side, on-your-drive training to dealerships. Being on the service drive regularly enables Jeff to keep his programs current and applicable to the ever changing customer of today. Jeff's process driven Service Advisor Sales Training Workshops, web based Service Advisor Sales Training platform, and In-House On-Your-Drive Service Advisor Sales Training services have set the standard for delivering results. To learn more about these offerings, visit the Pro Talk Sales Training Services page www.AutomotiveServiceTraining.com . Jeff Cowan’s experience comes from being in the trenches on service drives. He is in his 29th year of business as the founder and President of Jeff Cowan’s PRO TALK, Inc. Prior to PRO TALK, Jeff was fortunate to have worked in the sales profession in many different industries, which has contributed greatly to his highly effective sales techniques. Jeff and his company PRO TALK have successfully trained countless service employees in the art of selling, communication skills, customer service, retention, and many other skills necessary to achieve their fixed operations goals. Currently partnered with NADA (National Automobile Dealers Association), EasyCare, NCM, MPi and other vendors and manufacturers, Jeff is the nation’s authority when it comes to training service advisors and service support staff.